Questions about Refiner-AI
Everything you might wonder about cards, profiles, sync, contexts, and how Refiner-AI fits into your day. Still stuck? Reach out and we’ll help.
What are cards? +
Cards are the actions you run on selected text. A Refiner card rewrites your text in place — “Make Professional”, “Make Concise”, and so on. An Examine card reads your text and shows you something new in a separate window — a summary, a translation, or a custom analysis — without changing the original. You build your own set of cards and fire the right one from the menu.
What’s the difference between a Refiner card and an Examine card? +
A Refiner card replaces your selected text with an improved version, right where you typed it. An Examine card leaves your text untouched and opens a window with a result — a summary, a definition, a translation, or whatever your custom card asks for.
What’s a User Profile? +
Your profile is the default voice every card uses — the tone, audience, and language your rewrites should follow. Set it once under the menu’s “User and App Profile” and all your cards adopt it, unless a specific card overrides it with its own custom profile.
What’s the sync feature? +
Sync stores your cards and profile with your account so the exact setup you built on one Mac shows up wherever you sign in — another Mac or the web. It runs automatically when you create, edit, delete, or reorder a card, and you can also trigger it by hand with “Upload Cards” and “Download Cards” in the menu.
Why do you have sync? +
So your cards follow you, not your machine. Set up your toolkit once and it’s there on every device you sign in on — no re-creating cards, no exporting files. It also means your work isn’t lost if you switch or reset your Mac.
Do I need to be online to create cards? +
No. Cards are saved on your Mac first, so you can create, edit, delete, and reorder them fully offline. The sync to your account is best-effort — if you’re offline it’s simply skipped, and your changes upload the next time a sync succeeds.
What are contexts? +
A context is a note you store once — background the AI should keep in mind while it refines, like a project name, a product, or who you’re writing to. Before you run a card, pick which context to apply, and the result fits your situation instead of only the words on screen.
Can I change the keyboard shortcut? +
Yes. The global shortcut is ⌘O by default, but you can record your own under the menu’s Settings — pick whatever combination feels natural and doesn’t clash with your other apps.
Can I change how many cards appear in the floating menu? +
Yes. In Settings you can set how many Refiner cards and how many Examine cards show in the floating menu (five of each by default), so the menu stays as short or as complete as you like.
Does Refiner-AI work in every app? +
Refiner-AI lives in your Mac’s menu bar and works on selected text across your apps — mail, docs, messages, code comments, and more. Select text anywhere, press your shortcut, and pick a card.
Can I refine and examine in other languages? +
Yes. Refiner-AI supports a wide range of languages — English, Japanese, Chinese, Korean, Spanish, French, German, and many more. Set your language in your profile, or give a specific card its own language override.
How do credits work? +
Each refine, translation, or summary spends credits — one credit covers a typical request, and heavier ones use a little more. Every new account starts with free credits, and paid plans refill a monthly quota. See the Pricing page for the details.
Stop copying. Start refining.
Bring perfect wording to every app on your Mac — and never do the copy-paste dance again.